Return and Exchange Policy
We understand that buying clothing online is always a risk. Will it fit right, will it match your other outfit items? Without seeing the items in person and trying them on, it can sometimes be difficult to make a decision. Thankfully, we know how it is. We have size charts in our product listings and we strongly encourage you to use a size chart. If you are unsure which size to buy, please contact us with your measurements. We will help you to choose the right size.
If there isn't a size chart on the item, it usually means that the item size is just like normal every-day wears. If you are still are unsure in an item you would like to buy, please call or email us and we'll help you so you are confident in your purchase.
We work with many suppliers to get the best of products for our customers. Unfortunately, our suppliers do not allow us to return any items to them with an exception of either defective items or shipping of a wrong item. Because of this, if we receive returns from our customers, we be unable to return them to our suppliers and we can't resell them. Our suppliers will not provide an exchange for us and so we will not be able to exchange items for you. We are unable to offer returns or exchanges unless a defective or wrong item is received.
All sales are final. However, we will make exceptions in these cases:
A buyer can request a return or exchange within 3 days of confirmed delivery if one or more of the following apply:
- The item is damaged
- The item is defective
- The wrong item was received